Q: WHO IS BOWERBIRD?
A: BOWERBIRD IS MADE UP OF SISTERS-IN-LAW LAURA AND KATE ROEBUCK.  BOTH ARTISTS WHO DABBLE IN TOO MANY THINGS…THIS IS WHERE WE KEEP BUSY AND SHARE IT WITH YOU!

Q: WHAT ARE THE “COLLECTIONS” IN YOUR SHOP?
A: WE FIND OUR ITEMS BASED UPON COLLECTION, YOU CAN EXPECT TO SEE QUARTERLY COLLECTIONS AS WELL AS SEVERAL MINI COLLECTIONS ALONG THE WAY.

Q: WHAT ARE THE “COLLECTION” PHOTO SHOOTS ON YOUR BLOG AND WHO TAKES YOUR PHOTOS?
A: THE PHOTOS HELP US EXPLAIN THE COLLECTIONS TO YOU ALL: WHAT THE ITEMS ARE AND HOW THEY RELATE TO ONE ANOTHER.  AS FOR WHO TAKE THEM, WE DO!  IF YOU WOULD LIKE TO USE THEM, PLEASE FEEL FREE,(GIVING SHOP BOWERBIRD PROPER CREDIT!).

Q: ARE YOUR ITEMS ALL VINTAGE?
A: ERR…SOME.  IF THEY ARE VINTAGE, THEY WILL BE LABELED AS SO.  WE ALSO INCORPORATE MANY HAND-MADE ITEMS AS WELL, IN WHICH CASE WE WILL LABEL IT AND LET YOU KNOW WHO MADE IT (IF WE KNOW!).

Q: WHAT IS YOUR INSPIRATION?
A: OUR INSPIRATION COMES FROM MANY DIFFERENT PLACES: VINTAGE PHOTOS, GLITTER, ARTISTS, FASHION, SCIENCE, HISTORY.  WE TRY TO GIVE YOU A LITTLE PIECE OF OUR INSPIRATION THROUGH OUR BLOG WWW.SHOPBOWERBIRD.COM/BLOG.

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A: THAT DEPENDS.  FOR DOMESTIC ORDERS, YOU CAN EXPECT TO SEE YOUR PACKAGE ABOUT 4-7 DAYS AFTER YOU RECEIVE AN EMAIL FROM US SAYING WE HAVE COMPLETED YOUR ORDER.  INTERNATIONAL ORDERS MAY TAKE UP TO 2 WEEKS TO SHIP ONCE WE HAVE SENT THE ITEM.

Q: WHAT IF WE NEED OUR ORDER FAST?
A: PLEASE MESSAGE US BEFORE PURCHASING AND WE WILL RECALCULATE YOUR TOTAL WITH AN EXPEDITED SHIPPING TOTAL.

Q: MY ITEM ARRIVED AND I AM UNHAPPY WITH IT!
A: WE DONT OFFER RETURNS, AS DEFINED IN OUR TERMS AND POLICIES.  IN THE UNLIKELY EVENT THAT YOU ARE UNHAPPY, PLEASE MESSAGE US. WE WONT GUARANTEE A RETURN, BUT WE WILL WORK WITH YOU.

Q: IT SAYS YOU ARE “OUT OF STOCK” WHEN I CHECKED MY CART, WILL YOU REPLENISH?
A: BECAUSE THE ITEMS LISTED ARE EITHER VINTAGE OR HANDMADE, WE MAY NOT BE ABLE TO RESTOCK, SO GET IT WHILE YOU CAN!  PLEASE MESSAGE US INDIVIDUALLY TO INQIRE ABOUT A SPECIFIC ITEM!

Q: I SEE SOMETHING I LOVE, BUT WANT IT IN ANOTHER COLOR, CAN YOU MAKE THIS CUSTOM FOR ME?
A: WE WOULD BE HAPPY TO LOOK OVER YOUR CUSTOM REQUEST.  WE WOULD LOVE TO COMPLETE A CUSTOM ORDER IF POSSIBLE!  SEND US AN EMAIL WITH A CUSTOM REQUEST AND WE WILL LOOK INTO IT.

Q: HOW OFTEN DO YOU GET NEW PRODUCTS?
A: WE GET NEW PRODUCTS A FEW TIMES EACH SEASON. THIS IS IRREGULAR DUE TO THE FACT THAT WE PHYSICALLY HUNT-DOWN OR MAKE EVERY ITEM YOU SEE.  WE DO HOWEVER LIKE TO FRESHEN IT UP WHEN WE CAN.

Q: I SEE YOU HAVE AD SPACE ON THE SIDE OF YOUR BLOG PAGE.  WHAT IS THE RATE, IS THERE AVAILABILITY?
A: WE DO “RENT” SPACE ON THE SIDE OF OUR BLOG IN MONTHLY OR BI-MONTHLY SUBSCRIPTIONS.  PLEASE MESSAGE US AT SHOPBOWERBIRD@GMAIL.COM FOR RATES AND AVAILABILITY.  WE WOULD LOVE TO GIVE YOU A SPOT!

Q: DO YOU TAKE IDEAS FOR YOUR COLLECTIONS OR BLOG?
A: YES!  WE WOULD LOVE TO HEAR ALL YOUR IDEAS. PLEASE MESSAGE US WITH ANY THOUGHTS, IDEAS, SUGGESTIONS, RECIPES, PHOTOS, OUTFIT IDEAS…ANYTHING!

IF YOU HAVE ANY Q’S, WE’D LOVE TO GIVE YOU SOME A’S…PLEASE GET IN TOUCH.